Edesur Movil

The Edesur Movil app offers a convenient platform for users to manage their utility payments and services effortlessly, revolutionizing how customers engage with their utility provider. It is designed to grant users the freedom to access services and conduct transactions without constraints, enhancing the overall customer experience.

By utilizing this tool, users have the capability to pay bills promptly through a seamless online system which supports major credit card brands. Notably, express payment options are available by entering your ID or contract identification number, enabling the quick settling of outstanding balances either partially or in full. Following the transaction, users will receive a detailed receipt via email or as a .pdf file, ensuring a record of the payment.

Balance inquiries can be made directly through it, providing current statuses of accounts and the amounts due. This feature is indispensable if you manage multiple contracts, as it keeps you informed and ready to make timely payments.

Priority access to customer service is provided, including an Interactive Voice Response (IVR) system that automatically informs of the status of your service circuit and estimated times for restoration, should there be an interruption.

Setting up recurring payments is streamlined through its functionality. You are guided in registering for this feature, followed by prompt contact from a service representative to finalize your registration, ensuring your future payments are automated and hassle-free.

Additionally, a geolocation tool is integrated to locate nearby payment and service points, complete with operational hours and available transaction details. This allows for efficient planning of visits to physical locations, saving valuable time.

To get started, simply download this user-friendly platform and register using your Contract Identification Number (NIC) and personal information. With the Edesur Movil app, you're equipped to manage your utility services with ease and reliability.